Our Culture
At SmartBug Media, we're passionate about creating great memories while doing great work. Life is about creating memories. Work is about achieving amazing goals. Here, we do both.
We were remote before remote was cool.
At SmartBug, we understand what it takes to succeed in a remote environment because we've been doing it since Day 1. Because we have the freedom to recruit SmartBugs from across the country and around the world, we've built a team of top-tier talent, versed in the industry's leading technology and committed to winning measurable results for all of our clients, across verticals of specialized expertise.
Certification Day
Every quarter, SmartBug presses pause on our usual hustle to deepen our respective areas of expertise. Our 300 subject matter experts are testing new tools, exploring the latest industry insights, and expanding their technical savvy to better serve our clients. That's nearly 2,500 hours of collective professional growth in one day! Over the course of the year, we'll dedicate almost 4,000 hours to upping our game.
SmartBugapalooza
Welcome to SmartBug's annual retreat: part training, part team building, all fun. Once a year, we bring all SmartBugs together to grow their skills, have some laughs, and energize the entire team. Smartbugaalooza is our five-star annual conference—a family reunion of sorts. It's one day of work and three days of fun. It’s a pull-out-all-the-stops, you’ll-remember-this-when-you’re-old-and-gray kind of event.
Careers
Ready to take the next big leap in your career? We'd love to hear from you! Discover our open positions.
SmartBugs IRL
With employees in almost every state, it’s easy for SmartBugs across the country to connect. Whether it’s a monthly virtual happy hour, fun gift exchanges like favorite coffee, new employee get-to-know-you meetings, creating a Zoom group for baseball lovers, or—when it’s safe—meeting up in person, SmartBugs are naturally social.
Check Out #IAmASmartBug
Our Core Values
What does being a SmartBug mean?
Get it done.
Stay curious.
Have fun.
Innovate, always.
Rock it.
Bend, don’t break.
Build belonging.
An Inclusive Culture
No walls. No ceilings. No excuses.
We don’t pretend to be perfect, but we promise to always work toward dissolving the walls, ceilings, and excuses that hinder creating a healthy and inclusive workforce. SmartBug is dedicated to continual improvement. The only way we’ll grow to our full potential is by ensuring that we have a diverse mix of unique people powering our ideas.We don’t need cookie cutter employees. We need curious human beings with different perspectives being their authentic selves.
Healthy SmartBug
Our hope for each SmartBug is a challenging career where everyone earns opportunity. It’s why we always keep our eye on making sure that SmartBug is happy, healthy, safe, and resilient.
Happy
- Ensure clients are always satisfied
- Make work life engaging and enriching
- Lead with honest, open feedback
Healthy
- Grow only with scalability
- Ensure a solid financial performance
- Work smart and efficiently
Safe
- Think, and make sound decisions
- Let smart people collaborate on planning
- Encourage innovation and new ideas
Resilient
- Stay nimble and open-minded
- Handle tough situations using our core values
- Meet unpredictability with a solid foundation