Customer Success
Lifecycle Solutions
Deepen your customer relationships and support their needs throughout the entire customer journey with the right technology—and the right team of experts—to tackle even the most complex migrations, integrations, automations, and more.
Make customer satisfaction your No. 1 priority.
Ease Communication
Consolidate Feedback
Analyze Performance
Increase Retention
Enlist HubSpot's fully integrated platform to do the heavy lifting.
Support your customers with the right tools and technology to execute integrations and migrations, ticketing and automation, self-service portals, knowledge bases, and beyond.
HubSpot's Service Hub
Connect with your customers on a deeper level: on the phone, via live chat and messaging, and through HubSpot Service Hub's self-service customer portal. Thanks to HubSpot's fully integrated customer relationship management (CRM) system, you can support both your team members and your customers at every stage of customer engagement.
- Self-Service Customer Portal
- Help Desk Automation
- Custom Feedback & Reporting
Integrations
Get more work done in a day with systems that actually talk to each other. We'll help you connect and configure your HubSpot account to HubSpot’s extensive applications marketplace, or you can work with our team to develop custom in-house integrations based on your unique needs.
- Marketplace App Integrations
- Operations Hub Integrations
- Custom Software as a Service (SaaS) Integrations
- Custom In-House Integrations
HubSpot Onboarding & Migration
Shift data from your current systems, including Zendesk, Salesforce, and Marketo, into HubSpot's all-in-one solution. Leave all of the technical migration and configuration to our team of HubSpot experts. We'll work with you to identify essential company data, streamline automation, and unlock the kinds of insights that inspire true marketing genius.
- Account Setup
- Technical Configurations
- Lead, Deal, & Support Automation
- Reporting & Insights
HubSpot Training & Workshops
Ready to level up your HubSpot skills in-house? Sometimes the best way to learn is by doing it yourself. Learn how to navigate a customer-centric world with our comprehensive training programs, led by our team of certified HubSpot trainers. We'll come to you or host our training sessions virtually—whatever works best for you!
- Virtual & On-Site
- Virtual Only
HubSpot AI Workshops
Harness the full power of AI. Our team of HubSpot-certified experts will help you leverage leading AI technology to supercharge your sales growth, streamline your marketing efforts, and deliver exceptional customer success. We offer both virtual and on-site training sessions to ensure the ultimate flexibility.
- Virtual & On-Site
- Virtual Only
How SmartBug Drove $200K in Sales by Enhancing PolyAlto Group's Customer Journey
PolyAlto Group, a top plastic distributor, boosted lead conversions and sales with SmartBug’s HubSpot expertise. By optimizing PolyAlto's use of HubSpot tools, aligning sales and marketing efforts, and refining their inbound strategy, SmartBug empowered PolyAlto to deliver tailored content and solutions that addressed their customers' needs, resulting in higher engagement and long-term success. The results speak for themselves: 36 million impressions and $200,000 in sales in just two months. Discover how we can achieve similar results for your business.
Ready for Liftoff?
So are we! Let's get to the heart of customer success at your organization and set you up with the technical skills and expertise you need to exceed customer expectations at every stage of the lifecycle.
Transform the customer lifecycle from every angle.
Delight your buyers at every stage of the customer lifecycle with holistic solutions that work together in perfect synchronicity.
Customer Success Resources
Browse All ResourcesRevolutionizing Customer Support for Senior Living: Mastering Service Hub Series Ep 5
Learn how senior living organizations can enhance customer support with HubSpot's Service Hub. Experts Paul Schmidt and Jackie Pfriender offer key insights and strategies to improve resident satisfaction and streamline operations.
Read MoreBoosting User Adoption: Strategies for a Successful HubSpot Service Hub Integration
Considering a HubSpot Service Hub implementation? These user adoption strategies to make the transition as seamless as possible.
Read MoreTarget Audience Analysis: Identify Your Ideal Customer
Unlock the secrets to a good target audience analysis & find out your ideal customer with practical steps, enhancing your marketing and product strategies for better engagement and success.
Read More