Skip to content

We Hope You Enjoy

How to Create a Unified Customer Journey from Prospect to Renewal

You’re here because you know that customer-centricity can grow your business. Learn how to create engagement throughout the customer journey in this on-demand webinar.

Want to know what you’ll learn before watching? Scroll down.

Companies that monitor their customer retention rate and engage with their customer through their journey have more visibility into the health of their overall business.

In this webinar, Michael Redbord, General Manager of Service Hub at Hubspot, Kellie Capote, Director of Enterprise Client Outcomes at Gainsight, and Jen Spencer, VP of Sales and Marketing at SmartBug Media™ share how to reduce churn and grow your customers. Watch the on-demand recording above to create a unified and engaging customer journey by aligning with customer success.

In this webinar you’ll learn:

  • Trends around customer success.
  • Why customer-centricity is a key growth driver.
  • The key components around the customer journey.
  • How to engage customers through the customer journey.
The Busy Marketer’s Guide to Converting Leads into Customers

Leads enter your flywheel, then what? Learn how to build an effective lead nurturing campaign and more in:

The Busy Marketer’s Guide to Converting Leads into Customers

Check It Out

Our Latest Insights

Winning in the Senior Tech Market: Strategies for Growth and Customer Retention

Winning in the Senior Tech Market: Strategies for Growth and Customer Retention

Discover how HubSpot helps AgeTech companies overcome marketing, sales, and retention challenges to scale and succeed.

Read More
A young business man putting some post-it notes through a glass panel.

The 4 Stages of Business Growth: Transform Your Action Plan from Startup to Success

Business growth is as much about adaptability as revenue. But where do you stand? Navigate the four stages of business growth to guide your success.

Read More
A marketer showing colleagues his work in his computer screen

From Content Management to Business Brilliance: A Dive into HubSpot Content Hub’s Business Impact

Discover how HubSpot Content Hub amplifies business impact with AI-powered tools that streamline workflows, boost engagement, and drive business growth.

Read More